Have you noticed a malfunction or degradation of something in your apartment or do you need maintenance?
5 stars indicate an emergency (water leak, gas leak, etc.)
4 means a major problem (water cut, electricity cut, etc.)
3 for a problem that needs to be resolved ASAP (internet outage lasting more than a day, etc.)
2 for an item that needs to be replaced or repaired but which does not prevent the property from operating properly.
1 star for an item that needs to be replaced or repaired.
Thank you for your request which we will process as soon as possible. We will come back to you shortly to process it.